AT&T DSL Internet Support Ticket

slow internet speed

Created By: GaftV's Picture GaftV Last Reply: GaftV's Picture GaftV
Priority Level: [Low] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

A Nightmare!
Recently, I have noticed that instead of getting 3.0 MPS I get sometimes less then 0.5. Youtube video do not start or it takes a minute for them to start playing 44 seconds or so and buffers forever. I called to AT@T Technical support. Of course, got no help. They must access remotely yours PC. Instead, they walk you through your internet over the phone. They have put my IE 10 to default, and I lost a safety search button for my Norton 360. I had to call to Norton technical support to restore that safety search button my browser. They blame slow speed on your PC . Another excuse is that they tell you that you got a spyware or bot, and that's what's slowing your PC. Common now! I scanned my PC with ESET online VipreRescue(online scanner) MBAM, and Norton 360, which has found 0 infected files. It is all
I pay $41.00 for nothing. Fraud! Shame on you AT and T!


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