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AT&T DSL Internet Support Ticket - Liberty, Missouri - Not having Internet Service all the time

AT&T DSL Internet Support Ticket - Liberty, Missouri

Not having Internet Service all the time - AT&T DSL

Created By: ellenme69's Picture ellenme69 Last Reply: Mithral7's Picture Mithral7
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 2
Product: AT&T DSL

I keep losing my internet connection. Not just once or twice a week, not even just once or twice a day. More like at least once or twice an hour maybe even more. When it happens it says that I have lost internet connection and ATT is trying to resolve the problem. Five minutes later it will say problem resolved please close your browser and restart to resolve this problem. Many times I lose it again before I get the browser down and back up so I have to repeat all that again It's impossible to get anything done when you spend most of your time closing down your browser then restarting it. Lets also talk about how slow it is, when I always hear or read adds about how fast it is. Don't try saying it's my computer. I bought this one 8 months ago and the very first time I got on it was very slow. I also have wireless, but never could let my laptop even be wireless or it can't get a connection or detect one. Wow that's a wasted $10 a month for the past 2 yrs. Talk about not getting what you pay for!!!!!


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Mithral7 says: (7 years ago)
 0
I had a similar problem. I found out the line from outside, coming into my house was damaged. ATT repaired that. I then installed a new dedicated phone line from phone box to computer room, bypassing all the old phone wires in the house. My random disconnect problems went away, and I've had great connectivity ever since.



Mithral7 says: (7 years ago)
 0
I had a similar problem. I found out the line from outside, coming into my house was damaged. ATT repaired that. I then installed a new dedicated phone line from phone box to computer room, bypassing all the old phone wires in the house. My random disconnect problems went away, and I've had great connectivity ever since.



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