Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
AT&T DSL Internet Complaint - ATT misleads and waste time of loyal customers - ATT DSL
AT&T DSL Internet Complaint

AT&T DSL Internet Complaint

ADVERTISEMENT

ATT misleads and waste time of loyal customers - ATT DSL


Do not speak with Casey, Karn or live chat with Ashley at ATT! In my opinion they are all incompetent.

What an absolute waste of time!!! Have been with ATT for a very long time. My current contract is about to end and I wanted to rollover my acct. Tried calling and was put on hold for over 18 minutes. Gave up and tried emailing directly. Never received a response. Saw ATT "Live Chat" and asked if I could be helped. Was assured I could rollover my account if I filled out another application and credit check. 67 minutes. Received emails acknowledging my application. Called the 877 number and held for 12 minutes only to learn that all my time was wasted. That I couldn't rollover my acct or setup a new one. Casey "the manager" said it was too bad for my time wasted but would do nothing about what was promised. It was simply "take what I offer or get lost" type of attitude. I have been a loyal customer for years only to be treated with no regards to what I was put through. Loyalty has no value. Wrong information has no value. Time wasted has no value. ATT has no value. Casey needs to lose her position as manager and relearn what customer services is all about. The customer is paying her wages.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to AT&T DSL Interne...
SUBMIT a ticket
for AT&T DSL Interne...
WATCH videos
for AT&T DSL Interne...
More AT&T DSL Internet Reviews and Complaints MORE reviews and complaints
for AT&T DSL Interne...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More AT&T DSL Internet reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team